Vice President Professor Jane Naana Opoku-Agyemang has urged fairness, transparency, and stronger communication between transport operators and commuters as the government intensifies efforts to resolve Accra’s persistent transport challenges. Her call comes amid a deepening crisis in the capital, where passengers are forced to endure long queues or pay steep fares, especially during peak hours.
Addressing a meeting on Friday, January 16, 2026, with officials from the Ministry of Transport, the Ministry of Local Government, Chieftaincy and Religious Affairs, and leaders of private transport unions, the Vice President emphasised the vital role private transport providers play in the daily lives of Ghanaians.
According to her, the responsibility borne by transport operators must be matched with government support to enable them to deliver services efficiently and responsibly.
“You carry the responsibility and the burden. Our job is to ensure that we lighten the burden so that you can play your roles well in the private sector. This is one way that we evaluate the presence and the input of the private sector,” she said.
Professor Opoku-Agyemang noted that millions of Ghanaians depend on public transport to commute to work, school, and other essential activities, stressing that this responsibility must be grounded in fairness and mutual respect.
“So, we depend on you for all of us to reach our workplaces, schools, and wherever we want to go. This is also the thrust of your responsibility, and we expect that this responsibility be grounded in fairness and respect. I want to encourage open communication for all of us to resolve the issue,” she added.
Addressing members of the private transport unions at the meeting, the Vice President cautioned against exploiting passengers through inflated fares, long queues, or inadequate safety standards. “We must ensure that no passenger is subjected to unfair treatment—whether through costs, delays, or lapses in safety. Fairness, transparency, and accountability must guide all our actions, across every sector,” she emphasised.
She further urged operators to communicate with passengers in a clear, fair, and respectful manner, stressing that effective engagement is essential to rebuilding public confidence in the transport system and easing tensions caused by current challenges. The meeting formed part of the government’s wider initiative to involve key stakeholders in developing lasting solutions to Accra’s ongoing transport crisis.
Source: William Narh
