Ghana Water Limited (GWL) has expressed concerns about the substantial amount of water lost within its distribution system. According to the company, only 48 percent of the water produced actually reaches consumers’ homes. The remaining 52 percent is lost due to various issues, including pipeline leaks, illegal connections, and inefficiencies in the distribution infrastructure.
At a forum held in Accra, the acting Chief Executive Officer (CEO) of Ghana Water Limited, Adam Mutawakilu, addressed these pressing issues, shedding light on the critical factors that hinder the effective delivery of water to households across the country. According to Mr. Mutawakilu, the issue of non-revenue water, which refers to water that is produced but does not generate revenue due to system losses, has become a major challenge for the company.
He stated that as of the end of December 2024, Ghana Water Limited recorded an alarming 52 percent non-revenue water rate. This means that more than half of the water treated and distributed fails to reach consumers, leading to wastage, financial losses, and inadequate supply for many communities.
“Furthermore, a high level of water loss due to leakage in pipes, illegal connections and inefficient distribution systems continues to circumvent water loss before it even reaches consumers. As at the end of December 2024, non-revenue water was 52 percent. So that means the moment we produce water and dispatch, only 48 percent gets to customers.”
By: Sammi Wiafe
