MTN Ghana has confirmed that cuts to undersea cables off the coast of Abidjan, Côte d’Ivoire are disrupting internet connectivity and data services across Ghana and several other countries in West Africa. In a customer notice issued on June 27, the telecommunications operator explained that the damage to subsea cable infrastructure is affecting internet services, highlighting the vital role international fibre‑optic networks play in sustaining digital communications across the region.
“MTN Ghana would like to inform our customers that undersea cable cuts off the coast of Abidjan, Côte d’Ivoire are affecting connectivity and internet services in Ghana and some countries in the sub‑region,” the statement read. The disruption is expected to impact both consumers and businesses that depend on reliable internet access for daily operations, including financial institutions, digital platforms, e‑commerce providers, and enterprises reliant on cloud‑based services. MTN Ghana said it is actively engaging its international partners to resolve the issue and restore services as quickly as possible.
“We are actively engaging our international partners to resolve the issue as soon as possible,” the company added. MTN Ghana apologised to customers for the inconvenience caused and assured subscribers that efforts are underway to address the fault and restore normal service levels. The company did not provide a specific timeline for the full restoration of services but said it would continue to keep customers updated as the situation develops.
Source: GraphicOnline
