The National Service Authority (NSA) has announced that online registration for the 2025/2026 service year will begin on Wednesday, October 8, 2025, and end on Wednesday, October 15, 2025. This decision comes after President John Dramani Mahama ordered a review, following a Technical and Forensic Audit of the previous Central Service Management Platform (CSMP), which found the system inadequate. As a result, the Authority has been directed to develop and implement a more secure and transparent digital platform with real-time verification capabilities.
In an official statement, the NSA clarified that all registrations completed in June 2025 are now invalid, instructing all prospective service personnel to re-register. The Authority explained that this move was prompted by concerns over data integrity, including inconsistencies in the ages recorded during the earlier registration process.
The NSA assured that all legitimate registrants from the June exercise would receive refunds of their service fees. “All previous registrations from June 2025 have been declared null and void. Every prospective service personnel must re-register on the new platform,” the statement noted.
The Authority added that step-by-step guidelines for the online registration would be available on its new website, www.gnsa.gov.gh, starting Tuesday, October 7, 2025.
It further announced the implementation of stringent IT reforms and internal controls aimed at tackling payroll fraud and ensuring prompt payment of allowances. The NSA said it is working closely with the Controller and Accountant General’s Department to strengthen financial oversight and would also conduct periodic efficiency checks.
According to the statement, all national service personnel are expected to report to their assigned service stations on Saturday, November 1, 2025. The service year officially begins on Monday, November 3, 2025.
Source: Leticia Osei
